THE RETREAT is committed to protecting the information we receive from you, which we use to provide you with the service(s) you request from us. When you purchase goods from us we record your details to ensure that we can, for example, carry out our obligations arising from any contracts entered into between you and us, for example to fulfil your orders and deal with any payment queries.

YOUR RIGHTS

You have rights under the GDPR: 

(a) To access your personal data.

(b) To be provided with information about how
your personal data is processed.

(c) To have your personal data corrected.

(d) To have your personal data erased in certain
circumstances.

(e) To object to or restrict how your personal
data is processed.

HOW WE PROCESS, PROTECT AND STORE YOUR INFORMATION

The data we collect from you is processed by staffs who are directly employed by THE RETREAT. These staff will be engaged in the fulfilment of your order, the processing of your payment details and the provision of customer support. Any information you provide will be held securely on our systems. How we protect your personal data: 

(a) We will not transfer your personal data outside
the EU without your consent. 

(b) We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse or unauthorised alteration or destruction. 

(c) Please note that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure. For any payments which we take from you online we will use 256-bit Secure Socket Layer encryption, which encrypts information you input. 

(d) We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.

COOKIES

A ‘cookie’ is a file in your web browser that enables us to recognise your computer when you visit our site. Cookies are used by many websites to help collect information and monitor website traffic, for example identifying which pages are visited more often than others. Cookies also enable us to deliver a more personalised service, for example allowing us to fill in your e-mail address enabling you to log in quicker, and store information about your preferences. You can usually disable the use of cookies in your web browser, but this may prevent you from using certain features on our site. For more
information about cookies please visit www.allaboutcookies.org